Why Workline
Built for the kind of work renter-heavy, building-rule-heavy housing actually produces — and screened out of the rest, by design.
Every job starts with a written scope. Scope review gates dispatch — building rules and local regulation are screened first, not after.
A platform-friendly entry rate for small jobs. A moderate commission. Less back-office, more on-site time — for the renter-heavy, building-rule-heavy market that NYC is.
COI and superintendent approval are stated in the brief. The plan is dispatched only when access is actually coordinated — not after the trucks roll.
The four-step workflow
A short brief, a written scope, a flat-rate plan, then access-handling that satisfies the building. No truck rolls until those four are aligned.
One short brief — room, surfaces involved, and any building-rule notes already known.
Workline screens out emergencies, gas, electrical, plumbing behind walls, structural changes, and pre-1978 disturbance.
A flat-rate plan with line items, hours, and a clear "what is not in this scope" before any work is booked.
Superintendent approval and Certificate of Insurance requirements are surfaced up front, not after scheduling.
What stays out
A small-jobs platform that quietly takes the wrong jobs is a small-jobs platform that will fail its first back-charge. Workline's scope is short, on purpose.
No 24/7 dispatch, no flood response, no lockout calls. Anything urgent stays with your super or 311.
No appliance hookups, leak diagnostics, or venting — these travel to a licensed NYC master plumber.
New circuits, panel work, and concealed wiring are out. A licensed electrician handles the rest.
No opening walls for supply or drain lines. Surface fixes only, by design.
No wall removal, header swaps, or load-bearing modifications. Layout-preserving work only.
EPA RRP and NYC lead-safe work practices apply to many NYC apartments — those jobs are screened out, not "extra."
Who it's for
A short brief, a confirmed scope, and a flat plan — without chasing someone for COI paperwork at midnight.
A predictable hourly floor and a moderate platform commission, with every job pre-screened against building rules.
Coordinate-package work that respects alteration agreements, superintendent sign-off, and insurance riders.
Plan, review, and dispatch — without absorbing scope-of-work meetings that drift past punch-list priority.
Ready to coordinate
Every Workline brief starts with the four-step workflow above. Email is the only intake channel — and the Workline inbox is the only one we operate.
Building name, unit count, scope, and any access constraints — that's all that's needed to start.